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Privacy Policy

MetaM Co., Ltd. (hereinafter referred to as the “Company”) values your personal information and complies with the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection. To protect the rights of individuals and to handle related grievances swiftly and smoothly, the Company has established and discloses this Privacy Policy as follows. Any amendments to this policy will be publicly announced on the Company website.


* Effective Date: August 19, 2015

Article 1 (Purpose of Personal Information Processing)

The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than those listed below. If the purpose of use changes, the Company will obtain separate consent in accordance with Article 18 of the Personal Information Protection Act.

1. Job Application Management via Recruitment Site
Personal information collected during the job application process is used to identify applicants and to evaluate their qualifications. The Company does not use this information for any purpose other than recruitment-related evaluations.

2.HR Information Management for Employees
Personal information is collected for human resource management, welfare benefits, internal communications, and efficient business operations. Only the minimum amount of information necessary is collected and is not used beyond the stated purposes.

3.Use in Marketing and Promotions
Personal information provided by employees may be used for event notifications, marketing communications, and business promotion purposes.

4.Notification of Updates and Talent Pool Registration
Personal information may be used for recruitment purposes including manager hiring and talent pool registration, as well as for job proposals and announcements.

5.Video Surveillance
Video surveillance data is collected and processed for the purposes of crime prevention, investigations, facility safety, and fire prevention.

Article 2 (Retention and Processing Period of Personal Information)

The company collects the following personal information for identity verification and personal identification in connection with recruitment services.

1. The Company retains and processes personal information within the retention period stipulated by law or consented to by the data subject at the time of collection.

2.Specific periods for personal information retention are as follows:

2-1.Job Applications: Applicant information is retained for five years post-application and then promptly deleted. If an applicant requests deletion earlier, it will be honored immediately.

Retention Item Retention Period Basis for Retention
Job Application Information 5 years Applicant Consent

2-2.Employee HR Information is retained throughout the employment period and for a defined period after termination, in accordance with the Labor Standards Act Article 42. Deletion upon request will be performed promptly.

Article 3 (Provision of Personal Information to Third Parties)

The company collects the following personal information for identity verification and personal identification in connection with recruitment services.

1. 1. In principle, the Company processes personal information only within the scope specified in Article 1 (Purpose of Personal Information Processing), and does not use it beyond this scope or share it with third parties without the prior consent of the data subject. However, exceptions may apply when required by other laws or as stipulated under the Personal Information Protection Act or the Act on Promotion of Information and Communications Network Utilization and Information Protection. If the Company intends to provide personal information to a third party for purposes other than those initially disclosed at the time of collection, it will obtain separate consent from the data subject in advance and publicly disclose the legally required information (such as recipient, purpose of use, data items provided, and retention period).

2.Provision of Personal Information
The Company provides the following information only for job applicants, and only after obtaining separate consent.

Company Name Purpose Items Provided Retention Period
EGIOS 1) Document screening/interviews for affiliated companies
2) Administrative processing, support tasks
3) Verification of veteran status
Photo, name, date of birth, address, email, education, work experience, military status, family info, qualifications, phone number, place of birth, marital status, disability status, veteran status, low-income status 5 years based on applicant consen
Insurance Finance MetaM
Ministry of Patriots and Veterans Affairs

3.Provision of Personal Information
The Company provides the following information only for new hires, and only after obtaining separate consent.

Company Name Purpose Items Provided Retention Period
National Tax Service HR management, social insurance enrollment, year-end tax adjustments, workplace health checks Name, resident registration number, address, gender, occupation, telephone number, mobile number, email address, personal information required for withholding tax and year-end tax filing, financial institution managing retirement pensions, and personal information necessary for HR management. Until the purpose of provision is fully achieved.
overnment agencies (Ministry of Labor, National Pension Service, NHIS, etc.)
Medical institutions
Retirement pension providers
e-HRM supplier

Article 4 (Entrustment of Personal Information Processing)

1.The Company does not entrust the handling of personal information for job applicants. However, for employees, certain personal information may be entrusted for processing, and such arrangements are disclosed in accordance with Article 26 of the Personal Information Protection Act.

2.In cases of entrusted processing, the Company will notify and obtain consent from the data subject, unless exempted for contract performance or user convenience.

3.When entering into an outsourcing agreement, the Company specifies in the contract or related documents the obligations in accordance with Article 25 of the Personal Information Protection Act, including the prohibition of personal information processing beyond the outsourced task, implementation of technical and managerial safeguards, restrictions on re-outsourcing, management and supervision of the service provider, and liability for damages. The Company also monitors whether the entrusted party is handling personal information securely.

4.If there are any changes to the details of the outsourced tasks or the service provider, such changes will be disclosed promptly through this Privacy Policy. If, without negligence on the part of the Company, the data subject cannot be notified in writing or by other means, the changes will be posted on the Company's website for at least 30 days.

5.For efficient processing of personal information tasks, the Company outsources certain personal information processing activities as follows.

Company Name Purpose Item Provided
DAOU IDC SMS/Kakao notification service Phone Number
CallGate Visual IVR service Phone Number

Article 5 (Rights and Responsibilities of Data Subjects and How to Exercise Them)

1.Data subjects may exercise the following rights related to the protection of their personal information at any time:

1-1.Request access to personal information

1-2.Request correction of errors or inaccuracies

1-3.Request deletion of personal information

1-4.Request suspension of processing

2.These rights can be exercised by contacting the Company via written request, phone, email, or fax. The Company will promptly take the appropriate action.

3.If a data subject requests correction or deletion of personal information due to an error or inaccuracy, the Company will not use or provide that information until the correction or deletion is complete.

4.The above rights may also be exercised through a legal representative or an authorized agent. In such cases, a power of attorney must be submitted using Form No. 11 of the Enforcement Rules of the Personal Information Protection Act.

5.Data subjects must not violate applicable laws by infringing on the privacy or personal information of others, including their own, that is being processed by the Company.

6.The Company, as a principle, does not accept membership from children under the age of 14 and does not collect their personal information. However, if consent is obtained from a legal guardian, the Company may collect and use the personal information of users under 14 years of age.

Article 6 (Personal Information Items Collected)

1.The Company collects and processes the following personal information through application forms and related documents:

2.Required items: Name, date of birth, gender, address, work experience, military service details, mobile phone number

3.Optional items: Activities, foreign language proficiency/qualifications, awards, place of birth, marital status, family information, sensitive data, home phone, email address, photo for job application, education background

4.Collection method: Through job application forms submitted on recruitment sites or directly to the Company

Article 7 (Destruction of Personal Information)

1.The Company promptly destroys personal information once the retention period has expired or the processing purpose has been achieved.

2.If, despite the expiration of the retention period or fulfillment of the processing purpose, applicable laws require continued retention, the personal information will be moved to a separate database (DB) or stored in a different location to be preserved.

3.The procedures and methods for destroying personal information are as follows:

3-1.Destruction Procedure:
The Company selects personal information subject to destruction and deletes it with the approval of the personal information protection officer.

3-2.Destruction Method:
Personal information stored in electronic file format is permanently deleted using methods such as low-level formatting, ensuring the data cannot be restored. Paper documents containing personal information are shredded or incinerated.

Article 8 (Measures to Ensure the Security of Personal Information)

The Company takes the following measures to ensure the security of personal information:

1.Administrative Measures: Establishment and implementation of internal management plans, regular employee training

2.Technical Measures: Access control for personal information systems, installation of access control systems, encryption of unique identification information, installation of security software

3.Physical Measures: Access control to data centers and document storage rooms

Article 9 (Use and Rejection of Automatic Data Collection Devices)

The Company does not use cookies or similar technologies that store and retrieve users’ information.

Article 10 (Personal Information Protection Officer)

1.The Company designates the following individual as the Personal Information Protection Officer, responsible for overseeing all matters related to the processing of personal information, handling complaints, and providing relief for data subjects:

  • Personal Information Protection Officer
  • - Name: Sangbum Lee, Executive Director
  • - Contact: 02-2095-2274 / sblee@meta-m.co.kr
  • Personal Information Protection Department
  • - Department: HR Team
  • - Contact Person: Jongcheon Choi, Deputy General Manager
  • - Contact: 02-2095-2157 / jongcheon.choi@meta-m.co.kr

2.Data subjects may contact the above personnel for any inquiries, complaints, or support related to the protection of personal information while using the Company's services. The Company will respond promptly and appropriately to such requests.

Article 11 (Request for Access to Personal Information)

Data subjects may request access to their personal information in accordance with Article 35 of the Personal Information Protection Act by contacting the department below. The Company will make every effort to handle such requests promptly.

  • Personal Information Protection Department
  • - Department: HR Team
  • - Contact Person: Jongcheon Choi, Deputy General Manager
  • - Contact: 02-2095-2157 / jongcheon.choi@meta-m.co.kr

Article 12 (Remedies for Infringement of Rights)

Data subjects may contact the institutions listed below to seek remedies or consultation in the event of a personal information violation. These institutions operate independently of the Company. If you are not satisfied with the Company's internal handling of your complaint or need further assistance, please reach out to these organizations:

  • Personal Information Infringement Report Center (Operated by Korea Internet & Security Agency)
  • - Responsibilities: Reporting personal information violations, consultation services
  • - Website: privacy.kisa.or.kr
  • - Phone: 118 (no area code required)
  • - Address: Personal Information Infringement Report Center, 9 Jinheung-gil, Naju-si, Jeollanam-do, 58324, Korea
  • Personal Information Dispute Mediation Committee
  • - Responsibilities: Mediation and resolution of personal information disputes, including collective dispute settlements
  • - Website: www.kopico.go.kr
  • - Phone: 1833-6972 (no area code required)
  • - Address: 12F, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul, 03171, Korea
  • Supreme Prosecutors' Office – Cyber Crime Investigation Unit
  • - Website: www.spo.go.kr
  • - Phone: 1301
  • National Police Agency – Cyber Bureau
  • - Website: cyberbureau.police.go.kr
  • - Phone: 182

Article 13 (Installation and Operation of Video Surveillance Equipment)

The Company installs and operates video surveillance equipment as follows:

1.Legal Basis and Purpose: For internal security, facility safety, fire prevention, and crime prevention through surveillance and recording

2.Location and Coverage: Entrances, offices, data centers, hallways and stairways, inside and outside elevators, lobbies, parking areas, etc.

3.Manager and Access Authority: Security managers assigned at each center

  • Video Surveillance Management Department
  • - Department: Information Security Team
  • - Contact Person: Yuhyun Kim, Deputy General Manager
  • - Contact: 02-2116-8049 / yuhyun.kim@meta-m.co.kr

4.Recording Time, Retention Period, Storage Location, and Handling
- Recording Time: 24 hours
- Retention Period: 30 days for restricted zones, 90 days for controlled zones
- Storage & Handling: Stored and managed in the machine room of each center

5.Viewing Method and Location: Accessible through prior request to the responsible manager and can be reviewed by the security team

6.Access Requests by Data Subjects: Requests must be submitted via the Personal Video Information Access Request Form. Access is granted only when the requester appears in the footage or if it is clearly necessary to protect the life, physical safety, or property of the data subject.

7.Protection Measures for Video Information: Implementation of internal management plans, access restrictions, secure storage facilities with locking systems, and other technical, administrative, and physical safeguards, The Company also publicly discloses the locations and number of video surveillance devices installed at each center.

Installation location
(Center)
Myeongdong Sampung Daebang Shinpung Gangnam Gangbuk Guro Iksan
CCTV Quantity 9 14 9 5 7 1 16 3
Installation location
(Center)
Daegu Mapo Seoul Station Sinseol-dong Seocho Anguk Namguro DMC
CCTV Quantity 3 4 5 12 1 21 2 7
Installation location
(Center)
Gasan Gasan2 Gwangju Guri Daegu2 Daejeon Doksan Seocho2
CCTV Quantity 6 5 2 2 4 7 4 2
Installation location
(Center)
Seongnam Sunhwa Sinseol-dong2 Yangpyeong Eulji Euljiro2 Chungmu Hongdae
CCTV Quantity 4 4 2 2 9 10 8 3
Installation location
(Center)
Uijeongbu-si
CCTV Quantity 4