We Keep Our Promises

Since our founding in 1999, MetaM has operated with one guiding principle: Always keep promises made to customers.

Thanks to this commitment, we’ve grown into a leading BPO company in Korea, operating 28 centers nationwide with over 10,000 employees serving more than 150 clients.

Over the past 20+ years, we’ve focused exclusively on advancing our core business, evolving into a digital-first company with proprietary systems. As a result

Over the past 20+ years, we’ve focused exclusively on advancing our core business, evolving into a digital-first company with proprietary systems. As a result
- We developed Korea’s leading IPCC-based consultation system.
- We integrated AI-based chatbots and advanced KMS tools to optimize contact operations. - We now offer a comprehensive one-stop, all-in-one customer service platform.

MetaM is a company where people keep promises. We will continue to uphold this philosophy and deliver best-in-class services while building optimized digital operations. We pledge to grow alongside our clients as a global leader in the BPO industry.

CEO Insoo Shin