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Service Overview

Key Features

Our Centers

Major References

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ASP Service

Service Overview

Key Features

Our Centers

Major References

  • Service Overview

  • Key Features

  • Our Centers

  • Major References

Service Overview

Maximized Operational Efficiency Through Customized Services

  • 국내 1위 마케팅 기업

    Minimized Initial Investment

    Immediate Setup Without Additional Build-Out, Reducing Fixed Costs

  • 탄력적 운영으로 문의 폭주 대응

    Rapid Business Launch Based on Deep Expertise

    Streamlined Onboarding and Stable Systems Backed by Experience

  • 문의 관리, 하나로 통합

    State-of-the-Art Infrastructure Support

    Optimized Workspaces with Modern IT Equipment and Infrastructure

Key Features

Business infrastructure that maximizes geographical advantages and operational efficiency

  • 최적의 입지 제공
  • 업무환경 개선
  • Cost 절감
  • 차별적 지원 체계
  • Optimal Location

    - Minimized employee turnover through proximity to existing customer centers
    - Convenient access to rooftop gardens, restaurants, pharmacies, clinics, and cultural facilities
    - Ample elevators, climate control systems, and free parking for enhanced convenience 최적의 입지 제공

  • Enhanced Work Environment

    - Expanded workspace and amenities (increased distance between workstations)
    - Premium partitions, desks, and chairs tailored for contact center operations
    - Dedicated rest areas, including sleeping spaces 업무환경 개선

  • Cost Reduction

    - Reduce overhead by internally accommodating idle assets
    - Cost aligned with seat reduction plans Cost 절감

  • Distinctive Support System

    - On-site support through dedicated SE personnel
    - Rapid issue resolution via Mobile Helpdesk and internal messenger tools 차별적 지원 체계

Our Centers

Operating over 10,000 seats at major transportation hubs

  • Mapo-gu

    • DMC Center
    • Hongdae
    • Mapo
  • Gangseo-gu

    • Gayang
  • Yeongdeungpo-gu

    • Shinpung
    • Mullae
  • Geumcheon-gu

    • Seobu 1, 2, 3
    • Gasan 1, 2, 3
    • Namguro
    • Doksan 1, 2
  • Seodaemun-gu

    • Ewha
  • Jung-gu

    • Sampung
    • Myeong-dong
    • Euljiro 1, 2
  • Jongno-gu

    • Shinseoldong 1, 2, 3
    • Gyedong
  • Gangnam-gu

    • HQ
  • Seochogu

    • Seocho 1, 2
  • Dongjak-gu

    • Daebang

Major References

Extensive, industry-specific ASP service offerings

단기간 급증 인입콜 대응
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Since 2019, Company H has continued to partner with MetaM thanks to our optimal work environment and customizable platform tailored to their needs.

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단기간 급증 인입콜 대응
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Since November 2005, Company M has maintained a 20-year partnership with us, continuously upgrading to the latest contact center systems to enhance service quality.

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